What do you need to service my site
Upon initial survey, we will provide you with a risk assessment. together with a plan detailing our recommendations for gritting and snow clearance. A mutual start date is agreed when contracts are signed by both parties
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What information do you need to service my site
Our dedicated account managers will contact you for all of the information required to start up your contract, including site access and billing information.
How quickly can you be on site if we need you during the day
The time on site will vary depending on the weather conditions and the action that is necessary to make your site safe
What if you have problems getting onto the site
Access arrangements will be agreed at the start of service. If there are any changes to access arrangements and we are not notified and consequently cannot gain access to the site, you will still be charged. Rest assured, we will endeavour to contact ...
Why do you provide the service during the night
Many companies prefer for treatment to be delivered throughout the night and this is because the disruption to the site is kept at a minimum. However there is also a benefit to night service, as this is when temperatures are at their lowest and ...
Will the team visiting our site be the same each time
To maintain continuity and familiarisation of your site. we try to ensure that the same seasonal operators attend your site at each visit, however this is not always feasible and we may need to send a different operator occasionally. Please rest ...