How quickly can you be on site if we need you during the day

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• What information do you need to service my site

  Our dedicated account managers will contact you for all of the information required to start up your contract, including site access and billing information.

• Will the team visiting our site be the same each time

  To maintain continuity and familiarisation of your site. we try to ensure that the same seasonal operators attend your site at each visit, however this is not always feasible and we may need to send a different operator occasionally. Please rest ...

• What do you need to service my site

  Upon initial survey, we will provide you with a risk assessment. together with a plan detailing our recommendations for gritting and snow clearance. A mutual start date is agreed when contracts are signed by both parties

• Will you always get to the site

  Our success rate for site attendance is extremely high and unless there have been issues beyond our control, for example road closures or site access issues, then we will endeavour to get to site.

• What if you have problems getting onto the site

  Access arrangements will be agreed at the start of service. If there are any changes to access arrangements and we are not notified and consequently cannot gain access to the site, you will still be charged. Rest assured, we will endeavour to contact ...